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«Mutual trust provides the foundation for a successful collaboration.»

Collaboration

  • Personal meeting, understanding of the problem and the situation of the company

  • Defining goals and mission, estimates about scope and cost together with the contracting partner

  • Clarification of the conditions for a successful contract fulfilment with a structured mandate acceptance procedure

  • Solution-oriented approach with focus on results and agreed milestones

  • Regular exchange with contracting partner, management team and further stakeholders

  • Periodic information to all employees about current status of activities and the results

  • Ongoing progress and success monitoring

  • Closing of mandate and customer satisfaction survey to assure quality and continuous improvement