«Mutual trust provides the foundation for a successful collaboration.»

Collaboration

• Personal meeting, understanding of the problem and the situation of the company
  
  
• Defining goals and mission, estimates about scope and cost together with the contracting partner
  
  
• Clarification of the conditions for a successful contract fulfilment with a structured mandate acceptance procedure
  
  
• Solution-oriented approach with focus on results and agreed milestones
  
  
• Regular exchange with contracting partner, management team and further stakeholders
  
  
• Periodic information to all employees about current status of activities and the results
  
  
• Ongoing progress and success monitoring
  
  
• Closing of mandate and customer satisfaction survey to assure quality and continuous improvement